Full charge bookkeeper/controller

Chris Baily; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Complete Playground is seeking a meticulous Bookkeeper to manage financial records for a busy Manhattan facility. You will handle daily sales, memberships, payroll, and vendor payments while ensuring accuracy across multiple revenue streams.

The ideal candidate brings 3+ years in bookkeeping, strong QuickBooks Online and Excel skills, and familiarity with Clover/Square POS and payroll platforms like Gusto or ADP. You will report to the General Manager and collaborate with ownership.

Qualifications

• 3+ years of experience in bookkeeping or accounting in a high-volume retail, gym, or hospitality setting.
• Advanced knowledge of QuickBooks Online and Excel.
• Familiarity with POS systems (Clover or Square) and payroll platforms (Gusto or ADP).
• Strong attention to detail and accuracy in financial reporting.
• Ability to clearly communicate financial data to non-financial team members.

Responsibilities

• Maintain ledgers including accounts receivable/payable for multiple revenue streams.
• Process bi-weekly payroll for hourly staff, entertainers, and management in NYC.
• Reconcile bank and credit card statements; ensure data integrity.
• Prepare monthly P&L, balance sheets, and cash flow reports.
• Track revenue by category (party, walk-in, cafe, retail) for management reviews.
• Assist with sales tax filings and year-end audits.

Skills

3+ years bookkeeping experience

Attention to detail

Communication

Integrity

Education

Bachelor's degree in Accounting/Finance

Certified Bookkeeper (CB)

Tools

QuickBooks Online

Excel

Clover

Square POS

Gusto

ADP

Job description

Complete Playground is the ultimate destination for inclusive family fun in the heart of New York City. As the largest indoor playground in Manhattan, our 40,000-square-foot facility is a vibrant urban oasis featuring wall climbing, slides, interactive play zones, and a specialized fidget wall. We provide a safe, inclusive environment for kids of all neurodiverse backgrounds, including a top‑notch sensory space designed to help children relax and recharge.

We are seeking a detail-oriented and highly organized Bookkeeper to manage the financial records of our high-volume facility. In this role, you will be responsible for ensuring the accuracy of all financial data, from daily sales and membership dues to payroll and vendor payments.

The ideal candidate has a strong background in retail or hospitality accounting and is comfortable working in a fast-paced environment with multiple revenue streams. You will work closely with the General Manager and ownership to provide the financial clarity needed to drive the business forward.

Key Responsibilities

• Financial Record Keeping: Maintain accurate and up-to-date ledgers, including accounts funneling in from parties, memberships, cafe sales, and retail.
• Accounts Payable & Receivable: Manage timely payments to vendors and partners while overseeing collections and billing for corporate events and school buyouts.
• Payroll Management: Process bi-weekly payroll for a diverse team of hourly staff, entertainers, and salaried management, ensuring compliance with NYC labor regulations.
• Bank & Credit Card Reconciliations: Perform regular reconciliations of all accounts to ensure data integrity and identify any discrepancies.
• Revenue Tracking: Generate detailed reports tracking specific revenue categories (e.g., Party revenue vs. Walk-in play) to assist management in evaluating business performance.
• Sales Tax & Compliance: Prepare and file necessary sales tax returns and assist with year-end tax preparation and financial audits.
• Financial Reporting: Prepare monthly P&L statements, balance sheets, and cash flow reports for review by ownership.

Requirements

• Experience: 3+ years of experience in bookkeeping or accounting, preferably within a high-volume retail, gym, or hospitality setting.
• Software Proficiency: Advanced knowledge of QuickBooks Online and Excel is required. Familiarity with POS systems (such as Clover or Square) and payroll platforms (such as Gusto or ADP) is a major plus.
• Attention to Detail: Exceptional accuracy in data entry and financial reporting.
• Education: Degree in Accounting, Finance, or a related field, or equivalent professional certification (e.g., Certified Bookkeeper).
• Communication: Ability to communicate financial data clearly to non-financial team members.
• Integrity: High level of discretion and professionalism when handling sensitive financial information.