Fulfillment Specialist: Forklift Certified & Customer-First

Lowe's Companies, Inc.; Sterling Heights (MI); On-site; USD 21,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. is hiring for a Warehouse Associate in Sterling Heights, MI. You will pick, stage, inspect, and fulfill customer orders while maintaining clean, organized staging areas and ensuring safety compliance.

The role requires powered equipment operation and ongoing verification of order accuracy. The position emphasizes customer service, teamwork, and strong communication to connect shoppers with the right associates and solutions.

Qualifications

• 6 Months of experience using a computer.
• 6 Months of experience using common retail technology (smartphones/tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting quality items and answering questions.
• Operate and maintain powered equipment per safety requirements.
• Support inventory accuracy using the Orders App and SIMS compliance.
• Complete administrative and readiness tasks, audits, and locker management; report safety or theft concerns.
• Maintain a customer-first mindset with strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Computer literacy

Retail tech familiarity

Customer service

Education

High school diploma or GED

Tools

Counterbalance forklift

Order picker

Narrow aisle reach truck

Job description

Lowe's Companies, Inc. is hiring for a Warehouse Associate in Sterling Heights, MI. You will pick, stage, inspect, and fulfill customer orders while maintaining clean, organized staging areas and ensuring safety compliance.

The role requires powered equipment operation and ongoing verification of order accuracy. The position emphasizes customer service, teamwork, and strong communication to connect shoppers with the right associates and solutions.