Forklift-Certified Fulfillment Specialist

Lowe's Companies, Inc.; Midland (MI); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a team-oriented associate in Midland, MI to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness.

You will use standard retail tech, validate orders, and connect customers with the right associates while maintaining clean, safe staging areas. Responsibilities include operating powered equipment, upholding SIMS compliance, and supporting inventory accuracy with leadership collaboration.

Qualifications

• 6 Months of Experience using a computer or similar device.
• 6 Months of Experience using common retail technology (smartphones/tablets).
• Powered Equipment Certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for power equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset and strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Communication

Teamwork

Computer literacy

Education

High school diploma or GED

Tools

Powered Equipment Certification: Forklift/Order Picker/Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. is seeking a team-oriented associate in Midland, MI to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness.

You will use standard retail tech, validate orders, and connect customers with the right associates while maintaining clean, safe staging areas. Responsibilities include operating powered equipment, upholding SIMS compliance, and supporting inventory accuracy with leadership collaboration.