Forklift-Certified Fulfillment Specialist, Customer-Focused

Lowe's Companies, Inc.; Ypsilanti (MI); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Lowe's is hiring in Michigan for a Fulfillment/Stock Associate role. You will pick, stage, inspect, and fulfill customer orders with accuracy and timeliness, while maintaining clean, safe staging areas. The position emphasizes high-quality item selection, answering questions, and guiding customers to the right associates.

You will operate certified powered equipment and support inventory accuracy daily. Qualifications include basic computer and retail tech experience, and forklift/related

Qualifications

• 6 Months of Experience using a computer
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Basic computer skills

Retail technology familiarity

Education

High school diploma or GED

Tools

Counterbalance Forklift certification

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's is hiring in Michigan for a Fulfillment/Stock Associate role. You will pick, stage, inspect, and fulfill customer orders with accuracy and timeliness, while maintaining clean, safe staging areas. The position emphasizes high-quality item selection, answering questions, and guiding customers to the right associates.

You will operate certified powered equipment and support inventory accuracy daily. Qualifications include basic computer and retail tech experience, and forklift/related