Fulfillment Specialist - Forklift Certified

Lowe's Companies, Inc.; Grandville (MI); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a store associate in Michigan to support customer orders, perform daily fulfillment tasks, and operate powered equipment safely. The role emphasizes accuracy, excellent service, and teamwork at the Grandville location.

Responsibilities include validating orders, helping customers, and maintaining inventory accuracy while following safety procedures and using the Orders App. Training and certification are provided where needed.

Qualifications

• 6 months of experience using a computer to input or access information.
• 6 months of experience using common retail technology (smartphones, tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Teamwork

Communication

Computer literacy

Education

High school diploma or GED

Tools

Forklift Certification

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. is seeking a store associate in Michigan to support customer orders, perform daily fulfillment tasks, and operate powered equipment safely. The role emphasizes accuracy, excellent service, and teamwork at the Grandville location.

Responsibilities include validating orders, helping customers, and maintaining inventory accuracy while following safety procedures and using the Orders App. Training and certification are provided where needed.