Fulfillment Specialist – Forklift Certified & Customer Focused

Lowes; Battle Creek (MI); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Lowe's is seeking a diligent associate in Michigan to pick, stage, and fulfill customer orders with accuracy while maintaining safe and clean staging areas. You will assist customers, validate orders, and route questions to appropriate staff.

The role requires forklift/Order Picker/Narrow Aisle Reach Truck certification and comfort with retail tech. Applicants should have a high school diploma or GED and up to 6 months of retail/customer service experience; prior hardware/home improvement

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, outputting information)
• 6 months of experience using common retail technology (smartphones/tablets)
• Powered equipment certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time
• Deliver excellent service by assisting customers and routing to the right associates
• Operate and maintain powered equipment following safety requirements
• Support inventory accuracy using the Orders App and SIMS compliance
• Complete administrative, maintenance, and readiness tasks and report safety or theft concerns promptly
• Maintain a customer-first mindset with strong communication and teamwork

Skills

Computer literacy

Retail tech experience

Customer service mindset

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's is seeking a diligent associate in Michigan to pick, stage, and fulfill customer orders with accuracy while maintaining safe and clean staging areas. You will assist customers, validate orders, and route questions to appropriate staff.

The role requires forklift/Order Picker/Narrow Aisle Reach Truck certification and comfort with retail tech. Applicants should have a high school diploma or GED and up to 6 months of retail/customer service experience; prior hardware/home improvement