Fulfillment Specialist — Forklift-Certified & Customer-First

Lowe's Companies, Inc.; Cranston (IA); Hybrid; USD 42,981,000 - 57,308,000; Full time

Job summary

Lowe's Companies, Inc. is hiring for a fulfillment associate on site to pick, stage, inspect, and fulfill customer orders with accuracy and speed. You will ensure clean staging areas, validate orders, and connect customers with the right associates when needed.

The role emphasizes safety, ongoing certification maintenance for powered equipment, and collaboration with leadership to keep inventory accurate and issues resolved promptly.

Qualifications

• 6 Months of Experience using a computer.
• 6 Months of Experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required; must be obtained if not certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail tech usage

Powered equipment certification

Education

High school diploma or GED

Tools

Smartphones and tablets

Job description

Lowe's Companies, Inc. is hiring for a fulfillment associate on site to pick, stage, inspect, and fulfill customer orders with accuracy and speed. You will ensure clean staging areas, validate orders, and connect customers with the right associates when needed.

The role emphasizes safety, ongoing certification maintenance for powered equipment, and collaboration with leadership to keep inventory accurate and issues resolved promptly.