Fulfillment Specialist: Fast, Accurate Picks & Service

Lowe's Companies, Inc.; Port Saint Lucie (FL); Hybrid; USD 18,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. is hiring for roles involving order fulfillment, customer service, and safety-focused operations in a store environment. The position requires basic computer use, familiarity with retail technology, and powered equipment certification where applicable.

Employees help ensure accurate orders, inventory integrity, and high standards of service, often collaborating with leadership and store teams to meet daily goals.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer usage

Retail technology familiarity

Customer service experience

Education

High school diploma or GED

Tools

Powered Equipment Certification: Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. is hiring for roles involving order fulfillment, customer service, and safety-focused operations in a store environment. The position requires basic computer use, familiarity with retail technology, and powered equipment certification where applicable.

Employees help ensure accurate orders, inventory integrity, and high standards of service, often collaborating with leadership and store teams to meet daily goals.