Fulfillment Specialist: Fast, Accurate Orders & Customer Care

Lowe's Companies, Inc.; Daphne (AL); On-site; USD 21,000 - 30,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a warehouse associate to pick, stage, inspect, and fulfill customer orders with accuracy and speed. You will help customers, verify orders, and connect shoppers with the right associates as needed.

The role requires operating powered equipment, maintaining SIMS compliance, and supporting inventory accuracy. A customer-first mindset and teamwork are essential for daily success, with potential for other duties as needed.

Qualifications

• 6+ months of experience using a computer (inputting, accessing, modifying information)
• 6+ months of experience with common retail technology (smartphones, tablets)
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck (required; obtain if not certified)
• High school diploma or GED preferred

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time
• Deliver excellent service by assisting customers and connecting them with associates
• Operate and maintain certification for powered equipment and follow safety requirements
• Support inventory accuracy and resolve short picks with leadership
• Complete administrative tasks, audits, and restocking activities
• Maintain a customer-first mindset with strong communication and teamwork

Skills

Basic computer skills

Retail technology familiarity

Customer service mindset

Education

High school diploma or GED

Tools

Powered equipment certification

Job description

Lowe's Companies, Inc. is seeking a warehouse associate to pick, stage, inspect, and fulfill customer orders with accuracy and speed. You will help customers, verify orders, and connect shoppers with the right associates as needed.

The role requires operating powered equipment, maintaining SIMS compliance, and supporting inventory accuracy. A customer-first mindset and teamwork are essential for daily success, with potential for other duties as needed.