Fulfillment Specialist: Fast, Accurate Orders

Lowe's Companies, Inc.; Hampstead (NC); On-site; USD 31,000 - 45,000; Full time

Job summary

Lowe's is seeking an Order Fulfillment associate to pick, stage, and fulfill customer orders with accuracy and efficiency. You will operate certified equipment and maintain safe, organized staging areas while assisting customers and colleagues with questions and product location.

The role emphasizes teamwork, safety, and reliability in daily tasks, with responsibilities spanning inventory accuracy, audits, and readiness duties.

Qualifications

• Must have basic computer experience and be comfortable with retail tech.
• Six months of experience using a computer and retail devices.
• Certification in powered equipment required or must be obtained if not already.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.

Skills

Computer basics

Retail tech

Customer service

Education

High school diploma or GED

Tools

Powered Equipment Certification

Job description

Lowe's is seeking an Order Fulfillment associate to pick, stage, and fulfill customer orders with accuracy and efficiency. You will operate certified equipment and maintain safe, organized staging areas while assisting customers and colleagues with questions and product location.

The role emphasizes teamwork, safety, and reliability in daily tasks, with responsibilities spanning inventory accuracy, audits, and readiness duties.