Fulfillment Specialist — Fast, Accurate Orders & Safety

Lowe's Companies, Inc.; Opelousas (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's Companies, Inc. is hiring for a retail fulfillment associate. The role emphasizes accurate picking, staging, and inspection of customer orders, while maintaining clean, safe areas and delivering friendly service by guiding customers to the right associates.

Responsibilities include operating certified lift equipment, ensuring inventory accuracy with the Orders App, and completing administrative tasks with a focus on safety and efficiency. Strong communication and teamwork are essential.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED.
• 6 Months of Retail experience.
• 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.

Skills

Customer service

Teamwork

Communication

Retail technology

Education

High school diploma or GED

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is hiring for a retail fulfillment associate. The role emphasizes accurate picking, staging, and inspection of customer orders, while maintaining clean, safe areas and delivering friendly service by guiding customers to the right associates.

Responsibilities include operating certified lift equipment, ensuring inventory accuracy with the Orders App, and completing administrative tasks with a focus on safety and efficiency. Strong communication and teamwork are essential.