Fulfillment Operations Leader - Guest Experience

Target; Brighton (MI); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

401(k)

employee discount

short term disability

long term disability

paid vacation

Job summary

Target is seeking a Fulfillment Operations Team Leader to guide the store fulfillment team in delivering fast, accurate guest orders and maintaining a high level of service. You will plan workloads, coach associates, and ensure safe, efficient operations in a fast-paced retail environment.

The role emphasizes guest-first culture, accountability, and collaboration with leadership to meet delivery and profitability goals while maintaining safety standards.

Qualifications

• High school diploma or equivalent.
• Strong guest service and communication skills.
• Ability to lead a team and manage workload.

Responsibilities

• Lead the fulfillment team to deliver accurate guest orders.
• Maintain guest experience commitments and standard operating procedures.
• Plan daily/weekly workloads to support sales and delivery goals.
• Coach and develop team members, conduct performance conversations.

Skills

Guest service

Team leadership

Flexibility

Communication

Independent work

Education

High school diploma or equivalent

Job description

Target is seeking a Fulfillment Operations Team Leader to guide the store fulfillment team in delivering fast, accurate guest orders and maintaining a high level of service. You will plan workloads, coach associates, and ensure safe, efficient operations in a fast-paced retail environment.

The role emphasizes guest-first culture, accountability, and collaboration with leadership to meet delivery and profitability goals while maintaining safety standards.