Fulfillment Operations Lead – Grow, Coach & Optimize

Target; Arlington Heights (IL); On-site; USD 33,000 - 55,000; Full time

Job summary

Target is seeking a Fulfillment Operations Team Leader to guide a team in delivering an easy, inspiring and friendly guest experience. You will train, coach, and develop team members while leading daily workloads and maintaining safety standards.

The role emphasizes reliable leadership, strong communication, and the ability to manage multiple priorities in a fast-paced retail environment. Full-time, on-site position with opportunities to impact store profitability.

Qualifications

• Customer‑facing role requires a guest‑first mindset.
• Proven ability to lead and develop a team.
• Strong communication and organizational skills.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Deliver a consistently easy, inspiring and friendly guest experience.
• Train and coach team members to meet service standards.
• Lead and develop the fulfillment team, including interviewing and performance management.
• Plan daily/weekly workload and scheduling to meet priorities and sales goals.
• Drive process improvements and maintain accuracy in operations.
• Ensure compliance with safety and security policies and store procedures.

Skills

Guest service mindset

Leadership

Communication

Team management

Time management

Education

High school diploma or equivalent

Job description

Target is seeking a Fulfillment Operations Team Leader to guide a team in delivering an easy, inspiring and friendly guest experience. You will train, coach, and develop team members while leading daily workloads and maintaining safety standards.

The role emphasizes reliable leadership, strong communication, and the ability to manage multiple priorities in a fast-paced retail environment. Full-time, on-site position with opportunities to impact store profitability.