Fulfillment Operations Lead - Guest-First & Efficiency

Roundel; Lombard (IL); Hybrid; USD 32,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Short-term disability

Long-term disability

Paid sick leave

Paid holidays

Paid vacation

Job summary

Target is seeking a Fulfillment Operations Team Leader in Lombard, IL to guide a team of associates in picking, packing, and shipping orders. You will manage daily workload plans and ensure accurate fulfillment while maintaining guest-first service.

The role requires coaching, performance monitoring, and collaboration with store leadership to meet sales and service goals. Benefits include medical, vision, dental, life insurance, retirement plans, and paid time off.

Qualifications

• Experience leading a team in a fast-paced environment.
• Strong focus on guest experience and service delivery.
• Ability to analyze metrics and drive improvements in operations.

Responsibilities

• Lead a team of hourly members to meet daily fulfillment goals.
• Plan workload and prioritize tasks to meet delivery and pickup targets.
• Coach, hire, and develop team members and maintain safety standards.

Skills

Team leadership

Guest service

Workload planning

Coaching

Process improvement

Education

High school diploma or equivalent

Tools

Handheld scanners

Cash register

Job description

Target is seeking a Fulfillment Operations Team Leader in Lombard, IL to guide a team of associates in picking, packing, and shipping orders. You will manage daily workload plans and ensure accurate fulfillment while maintaining guest-first service.

The role requires coaching, performance monitoring, and collaboration with store leadership to meet sales and service goals. Benefits include medical, vision, dental, life insurance, retirement plans, and paid time off.