Fulfillment Operations Lead - Guest‑Centric & Fast-Paced

Target; Stroudsburg (Monroe County); On-site; USD 29,000 - 49,000; Full time

Job summary

Target in Stroudsburg, PA is seeking a Fulfillment Operations Team Leader to supervise a team of hourly associates, coordinate daily workloads, and drive guest experience through efficient store operations.

You will lead daily planning, training, and performance coaching, ensure safety and compliance, and partner with leadership to meet sales goals while delivering a friendly, seamless shopping experience.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Previous retail experience preferred.
• Lead and coach a team to meet goals.
• Strong communication and guest service orientation.

Responsibilities

• Deliver an easy, inspiring and friendly guest experience.
• Lead a team of hourly associates and manage daily workload.
• Train and coach team members to ensure standards and safety.
• Monitor metrics and take action to improve guest satisfaction and efficiency.
• Coordinate with leadership to drive sales and store profitability.
• Schedule shifts and ensure coverage for peak times.
• Uphold safety, food safety (if applicable), and compliance requirements.

Skills

Guest service

Team leadership

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

Handheld scanners

POS operations

Job description

Target in Stroudsburg, PA is seeking a Fulfillment Operations Team Leader to supervise a team of hourly associates, coordinate daily workloads, and drive guest experience through efficient store operations.

You will lead daily planning, training, and performance coaching, ensure safety and compliance, and partner with leadership to meet sales goals while delivering a friendly, seamless shopping experience.