Fulfillment Operations Lead: Drive Efficiency & Service

Roundel; Pocatello, Northern (ID, KY); Hybrid; USD 29,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discount

Job summary

Target is seeking a Fulfillment Operations Team Leader in Pocatello, ID. This full-time role leads a team of hourly teammates, ensuring accurate picking, packing and shipping while delivering an Easy, Inspiring and Friendly guest experience.

You’ll plan daily workloads, coach staff, and monitor metrics to drive store profitability and guest satisfaction. You’ll collaborate with your direct leader, uphold safety and food security guidelines, support scheduling, and help develop a welcoming,

Qualifications

• High school diploma or equivalent required.
• Minimum age 18; previous retail experience preferred.
• Strong communication, teamwork and problem solving.

Responsibilities

• Lead and develop a team of hourly associates, including interviewing, coaching and assessing performance.
• Plan and balance daily/weekly workloads to meet business priorities and sales goals.
• Ensure guest experience commitments are consistently delivered and train staff on service standards.
• Monitor fulfillment metrics and drive process improvements to improve accuracy and efficiency.
• Assist with onboarding and scheduling, and uphold safety and data/privacy guidelines.

Skills

Customer service

Team leadership

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Target is seeking a Fulfillment Operations Team Leader in Pocatello, ID. This full-time role leads a team of hourly teammates, ensuring accurate picking, packing and shipping while delivering an Easy, Inspiring and Friendly guest experience.

You’ll plan daily workloads, coach staff, and monitor metrics to drive store profitability and guest satisfaction. You’ll collaborate with your direct leader, uphold safety and food security guidelines, support scheduling, and help develop a welcoming,