Fulfillment Learning & Operations Leader

Amazon; Aurora (CO); On-site; USD 82,000 - 131,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Learning Manager for a Fulfillment Center, leading a team of training specialists and aligning learning to operational metrics. The role partners with operations, senior leadership, and external partners to drive safety, quality, productivity and customer experience.

The LM oversees onboarding, training, and compliance, and drives continuous improvement within the learning organization. A Bachelor’s degree or equivalent experience is required, with preferred advanced degrees

Qualifications

• Bachelor's degree or equivalent, or 2+ years of learning design, learning science, instructional design, educational psychology, or similar field experience.

Responsibilities

• Maintains safety and compliance training, ensuring targeted safety metrics are achieved or exceeded.
• Manages their department to established Benchmark standards, auditing and implementing actions to sustain and improve department performance.
• Sets and communicates goals and objectives across multiple teams including Finance, Operations, Support and Business Partners.
• Effectively contributes to the operational strategy, including both financial and learning inputs/outputs.
• Uses available data and tools to analyze and construct strategic plans which maintain and/or improve performance.
• Is a Continuous Improvement SME.
• Ensures processes and changes are communicated and that teams are prepared for implementation and adoption.
• Simplifies complex information to construct executable plans.
• Effectively composes verbal and written communication and identifies the appropriate forum for each.

Skills

Learning design

Lean process

Kaizen

Six Sigma

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking a Learning Manager for a Fulfillment Center, leading a team of training specialists and aligning learning to operational metrics. The role partners with operations, senior leadership, and external partners to drive safety, quality, productivity and customer experience.

The LM oversees onboarding, training, and compliance, and drives continuous improvement within the learning organization. A Bachelor’s degree or equivalent experience is required, with preferred advanced degrees