Fulfillment Associate - Onsite

Ultimate Staffing Services; Columbus (OH); On-site; USD 24,000 - 34,000; Full time

Job summary

Ultimate Staffing Services is seeking a detail-oriented Customer Service Specialist for an on-site role in Columbus, OH. This position starts immediately with the potential to extend or convert and OT may be available when needed.

The ideal candidate has at least two years of customer service experience, a high school diploma or equivalent, and some college is preferred. The role involves processing documents per SOPs and using the Microsoft suite with a focus on security and accuracy.

Qualifications

• Two years of customer service or related work experience.
• High school diploma or equivalent.
• Some college preferred.

Responsibilities

• Process state or customer documents following SOPs using proprietary and Microsoft apps.
• Understand and follow security guidelines.
• Create process documentation.
• Assist in issue resolution with customers, vendors, and team members.
• Train others on processes and jurisdictional requirements.
• Analyze data to identify process improvements and reporting.
• Assist in special project work as assigned.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma or Equivalent

Some College Preferred

Job description

Pay Rate

$21.33/hr.

Job Start Date

10/5/26

Job End Date

4/11/27

Job Description

100% onsite

Potential to extend or convert

OT possible when needed

Responsibilities

Process State or customer documents following established Standard Operating Procedures utilizing proprietary and Microsoft suite applications Understand and follow security guidelines Create process documentation Assist in issue resolution with internal and external customers Work with team members to assist in the training and implementation of process and policy changes Assist customers, team members and/or vendors with training on products, jurisdictional requirements using a consultative approach. Analyze data and recommend process improvements and reporting Assist in special project work as assigned

Requirements (years of experience, educational background, technical skills, etc.)

A minimum of two years of customer service or related work experience. High school diploma or equivalent. Some college preferred

Salary: USD21.33 - USD21.33 per hour