Document Processing Associate (975)

Myticas Consulting; Columbus (OH); On-site; USD 25,000 - 28,000; Full time

Job summary

Myticas Consulting is seeking a detail-oriented Document Processing Associate for an onsite role in Columbus, OH. You will support the customer success team by processing documents, ensuring security compliance, and helping implement process improvements to drive efficiency.

The position is 100% onsite, with a contract duration of 6+ months and a pay rate of $18 to $20 per hour (W2). Flexibility for overtime may be required as needed.

Qualifications

• At least two years of customer service or related experience.
• Ability to process documents accurately following established procedures.
• Understanding of security guidelines and confidentiality protocols.
• Excellent communication and problem-solving skills.
• Proficiency with Microsoft Office Suite and proprietary applications.

Responsibilities

• Support the customer success team in daily operations.
• Process documents accurately while following procedures.
• Ensure security and confidentiality compliance across tasks.
• Assist with process improvements to boost operational efficiency.

Skills

Customer service

Document processing

Security/compliance

Communication skills

Microsoft Office & proprietary apps

Education

High school diploma or equivalent

Some college coursework preferred

Tools

Microsoft Office Suite

Proprietary applications

Job description

Document Processing Associate
Onsite atColumbus OH43219
PayRate: $18/hr W2 to $20/hr W2
Duration: 6+ months contract (possible further extensionor convert)

Are you detail-oriented with a passion for delivering exceptional service? Join us as a Document Processing Associate and play a vital role in supporting our customer success team. This onsite position offers a dynamic environment where your skills in processing documents, ensuring security compliance, and assisting with process improvements will directly impact operational efficiency and customer satisfaction. If you're ready to thrive in a collaborative setting and contribute to meaningful projects, this is the opportunity for you.

Required Skills:

• At least two years of customer service or related experience
• Ability to process documents accurately following established procedures
• Strong understanding of security guidelines and confidentiality protocols
• Excellent communication and problem-solving skills
• Proficiency with Microsoft Office Suite and proprietary applications

Nice to Have Skills:

• Experience with process documentation and training
• Data analysis and reporting capabilities
• Prior involvement in process improvement or project work

Preferred Education and Experience:

• High school diploma or equivalent required
• Some college coursework preferred

Other Requirements:

• This position is 100% onsite
• Flexibility for overtime and potential shift extensions as needed