Fuel Billing & Invoicing Specialist

The McPherson Companies; Rolling Hills (AL); On-site; USD 40,000 - 55,000; Full time

Job summary

The McPherson Companies in Alabama seeks a Commercial Fuel Billing Coordinator to enter invoice data, process customer orders and manage billing transactions in a fast-paced environment. You will generate invoices, provide quotes, handle BOL/PO processing, assist with month-end close and reconcile accounts, and maintain accurate documentation while delivering excellent customer service.

Strong data entry, detail orientation, Microsoft Office proficiency, and ERP experience are essential, as is

Qualifications

• Minimum of 3 years related billing and customer service experience in high transaction environment.
• Experience with establishing new customer setup and required paperwork and processes.
• Proven customer service skills and the ability to resolve problems and prevent customer dissatisfaction while ensuring quality standards are met.
• Proven data entry skills, attention to detail, and accuracy.
• Advanced computer skills and knowledge of Microsoft Office software. Previous sophisticated ERP system experience a plus.
• Excellent interpersonal, written and verbal communication, and listening skills.
• Sense of urgency and commitment with strong follow up skills.

Responsibilities

• Generate accurate customer invoices in a timely manner verifying all transaction elements
• Provide daily quotes to fuel customers
• Compile and maintain documents of all Company invoices/billings
• Research and resolve customer billing problems or inquiries
• Provide corrective action for any billing discrepancies
• Answer incoming customer calls and inquiries
• Collects required information from new account customers and completes account setup process including data input, and verifying documentation
• Manages the price adjustment for freight
• Entry of customer orders via multiple contact methods including phone, email and fax
• Communicate ETA’s with dispatch and customers
• Process Bill of Ladens (BOL) and/or Purchase Orders (PO)
• Process credit and rebill transactions, invoices and purchase orders
• Perform month end close out and reconciliation activities
• Ensure all billing deadlines are met
• Provide internal and external communication regarding any billing discrepancies found from daily balancing
• Additional duties or projects as assigned by management

Skills

Customer service

Data entry

Attention to detail

Multitasking

Organization

Education

High school diploma

Associates degree or equivalent

Tools

Microsoft Office

ERP system experience

Job description

The McPherson Companies in Alabama seeks a Commercial Fuel Billing Coordinator to enter invoice data, process customer orders and manage billing transactions in a fast-paced environment. You will generate invoices, provide quotes, handle BOL/PO processing, assist with month-end close and reconcile accounts, and maintain accurate documentation while delivering excellent customer service.

Strong data entry, detail orientation, Microsoft Office proficiency, and ERP experience are essential, as is