FTTH Field Supervisor – Fiber Installations

Dycom Industries, Inc.; Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

PTO & holidays

Insurance package

401(k) match

Stock purchase

Education reimbursement

Legal insurance

Gym discounts

Job summary

Prince Telecom in Kansas City, MO is seeking a Supervisor Fulfillment Labor Underground to lead FTTH in-home and SMB installation crews. You will coach staff, coordinate daily routes, and drive improvements in processes and reporting to ensure quality work and safety.

The role emphasizes hands-on supervision, staffing, and engagement with customers to resolve issues and maintain high service standards.

Qualifications

• Minimum 1 year fiber optic or cable installation experience.
• High School Diploma or G.E.D.
• Ability to work a flexible schedule.
• Strong customer service skills.

Responsibilities

• Supervise a team of FTTH in-home and SMB installation technicians.
• Coach, counsel, and evaluate performance of field staff.
• Coordinate scheduling and assist dispatch with daily job routing and staffing.

Skills

Team supervision

Customer service

Education

High School Diploma or GED

Job description

Prince Telecom in Kansas City, MO is seeking a Supervisor Fulfillment Labor Underground to lead FTTH in-home and SMB installation crews. You will coach staff, coordinate daily routes, and drive improvements in processes and reporting to ensure quality work and safety.

The role emphasizes hands-on supervision, staffing, and engagement with customers to resolve issues and maintain high service standards.