FTTH Underground Construction Lead

FALL CREEK FARM & NURSERY; Benroy (WA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Weekly paychecks

Paid time off

401(k) with company match

Education reimbursement

Legal insurance

Discounts on gym memberships

Job summary

FALL CREEK FARM & NURSERY is seeking a Supervisor Telecom Construction Underground to lead a team of FTTH in-home and SMB technicians. You will assist the Project Manager, coordinate daily routing, and ensure staffing levels meet project needs while maintaining safety standards.

You’ll evaluate performance, develop workflows, recruit and train staff, and document project progress. A valid driver's license and 1 year fiber experience are required.

Responsibilities

• Supervise a team of FTTH in-home and SMB installation technicians
• Coach, counsel, and evaluate performance of field staff
• Coordinate scheduling, assist dispatch with daily job routing and ensure adequate staffing
• Identify problem areas in the department and communicate problems and possible solutions to the Project Manager
• Develop procedures and implement them to better organize the team/department
• Assign duties, responsibilities, and scope of authority to technicians
• Assist in recruitment and training efforts
• Assist in warehousing and logistics support as needed to supplement the warehouse staff
• Establish, implement, and maintain operating standards and procedures for project reporting and documentation
• Track employee performance, tool assignments, vehicle assignments, uniforms, consumable items, etc. through the creation and use of spreadsheets and other documents
• Perform quality control inspections to correct and coach any issues found
• Interface with customers to resolve complaints and damages resulting from installation work
• Perform various field technician duties as needed, including but not limited to, carrying and climbing a ladder when necessary
• Perform other duties not listed here, as they arise, and as they are assigned to you.

Job description

FALL CREEK FARM & NURSERY is seeking a Supervisor Telecom Construction Underground to lead a team of FTTH in-home and SMB technicians. You will assist the Project Manager, coordinate daily routing, and ensure staffing levels meet project needs while maintaining safety standards.

You’ll evaluate performance, develop workflows, recruit and train staff, and document project progress. A valid driver's license and 1 year fiber experience are required.