FT CUSTOMER CARE REPRESENTATIVE - WORK FROM HOME

BOSSCAT; McKinney (TX); Remote; USD 35,000 - 50,000; Full time

Job summary

BOSSCAT is hiring a Customer Care Representative for a fully remote position. This role involves responding to customer inquiries and providing solutions to enhance their experience with BOSSCAT's services. The position offers competitive compensation and full employer-paid medical benefits.

Benefits

100% employer paid medical & dental

PTO

401K

Company provided laptop, monitor & accessories

Responsibilities

• Be the first responder of customer inquiries via phone, email, and chat.
• Listen, identify, and assess customer needs to offer solutions.
• Provide accurate information and proactive updates coordinating with teams.

Job description

Customer Service / Fully Remote] - Anywhere in U.S. / Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll : Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution that empowers them to use BOSSCAT's services; Provide accurate information and proactive updates coordinating product, operations and field team technology and support; Achieve / exceed individual and team customer satisfaction and quality targets...Hiring Fast >

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