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FT Customer Support Specialist - Work From Home

California Jobs

Delano (CA)

Remote

USD 40,000 - 48,000

Full time

2 days ago
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Job summary

A growing company is seeking a full-time Customer Support Specialist for remote work. Responsibilities include addressing customer inquiries, providing exceptional service, and troubleshooting technical issues. Ideal candidates have strong communication and problem-solving skills alongside familiarity with CRM systems, with a salary of up to $48K per year.

Qualifications

  • Punctual for scheduled work shifts.
  • Exceptional phone, written, and verbal communication skills.
  • Ability to maintain a positive attitude.

Responsibilities

  • Respond to customer inquiries and resolve issues professionally.
  • Provide support via phone, email, and chat.
  • Document customer interactions using the CRM system.

Skills

Communication skills
Problem-solving skills
Technical troubleshooting

Tools

CRM systems

Job description

FT Customer Support Specialist - Work From Home

Employer Industry: Customer Service

Why consider this job opportunity:
- Salary up to $48K per year
- Immediate hiring, allowing for a quick start
- Opportunity for career advancement within a growing company
- Flexible remote work option available
- Supportive and collaborative work environment
- Chance to enhance customer satisfaction through exceptional service

What to Expect (Job Responsibilities):
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide exceptional customer service via phone, email, and chat support
- Accurately document and track customer interactions using the CRM system
- Proactively identify and address customer needs and concerns
- Troubleshoot technical issues and provide appropriate solutions

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional phone, written, and verbal communication skills
- Ability to maintain a positive and empathetic attitude towards customers
- Strong problem-solving skills for troubleshooting technical issues
- Familiarity with CRM systems for documenting customer interactions

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or support roles
- Knowledge of product offerings and company policies
- Experience with technical troubleshooting in a customer service context

#CustomerService #RemoteWork #CareerOpportunity #ImmediateHiring #TechnicalSupport

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company
Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.

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