FT Customer Support Specialist - Work From Home

California Jobs; Delano (CA); Remote; USD 40,000 - 48,000; Full time

Job summary

A growing company is seeking a full-time Customer Support Specialist for remote work. Responsibilities include addressing customer inquiries, providing exceptional service, and troubleshooting technical issues. Ideal candidates have strong communication and problem-solving skills alongside familiarity with CRM systems, with a salary of up to $48K per year.

Qualifications

• Punctual for scheduled work shifts.
• Exceptional phone, written, and verbal communication skills.
• Ability to maintain a positive attitude.

Responsibilities

• Respond to customer inquiries and resolve issues professionally.
• Provide support via phone, email, and chat.
• Document customer interactions using the CRM system.

Skills

Communication skills

Problem-solving skills

Technical troubleshooting

Tools

CRM systems

Job description

FT Customer Support Specialist - Work From Home

Employer Industry: Customer Service

Why consider this job opportunity:
- Salary up to $48K per year
- Immediate hiring, allowing for a quick start
- Opportunity for career advancement within a growing company
- Flexible remote work option available
- Supportive and collaborative work environment
- Chance to enhance customer satisfaction through exceptional service

What to Expect (Job Responsibilities):
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide exceptional customer service via phone, email, and chat support
- Accurately document and track customer interactions using the CRM system
- Proactively identify and address customer needs and concerns
- Troubleshoot technical issues and provide appropriate solutions

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional phone, written, and verbal communication skills
- Ability to maintain a positive and empathetic attitude towards customers
- Strong problem-solving skills for troubleshooting technical issues
- Familiarity with CRM systems for documenting customer interactions

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or support roles
- Knowledge of product offerings and company policies
- Experience with technical troubleshooting in a customer service context

#CustomerService #RemoteWork #CareerOpportunity #ImmediateHiring #TechnicalSupport

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About the company

Notice

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