FT CUSTOMER CARE REPRESENTATIVE - WORK FROM HOME

BOSSCAT; El Paso (TX); Remote; USD 35,000 - 55,000; Full time

Job summary

BOSSCAT is hiring a Customer Care Representative for a fully remote position across the U.S. As the first point of contact, you will address customer inquiries through various channels, helping them navigate BOSSCAT's services. The role offers competitive compensation along with excellent benefits, including 100% employer-paid medical and dental cover.

Benefits

100% employer paid medical & dental

PTO

401K

Company provided laptop, monitor & accessories

Qualifications

• Ability to manage customer inquiries effectively via phone, email, and chat.
• Skills in problem solving and customer satisfaction.

Responsibilities

• Be the first responder to customer inquiries.
• Listen, identify, and assess customer needs to provide solutions.
• Achieve and exceed customer satisfaction targets.

Skills

Communication

Problem Solving

Customer Service

Job description

Customer Service / Fully Remote] - Anywhere in U.S. / Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll : Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution that empowers them to use BOSSCAT's services; Provide accurate information and proactive updates coordinating product, operations and field team technology and support; Achieve / exceed individual and team customer satisfaction and quality targets...Hiring Fast >

Create a job alert for this search

Customer Care Representative • El Paso, TX, United States