FT OVERNIGHT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

TechFlow; Prattville (AL); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking an Overnight Customer Support Representative to join their team. The role involves responding to customer inquiries, troubleshooting issues, and ensuring customer satisfaction. This remote position offers competitive pay and attractive benefits including medical, dental, and a 401k match.

Benefits

Competitive pay

Medical, dental, & vision insurance

401k match

PTO

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Troubleshoot technical issues and provide solutions.
• Maintain accurate records of customer interactions.
• Conduct research and escalate complex issues.

Job description

Customer Service / Remote - Anywhere in U.S.

Compensation and Benefits:

• Competitive pay
• Medical, dental, & vision insurance
• 401k match
• PTO

Position: Overnight Customer Support Representative at TechFlow

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Troubleshoot technical issues and provide solutions to customers
• Maintain accurate and updated records of customer interactions
• Conduct research and escalate complex issues to the appropriate team members
• Proactively identify and resolve potential customer concerns

Hiring Immediately