FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

Lugg; Annandale (VA); Remote; USD 44,000 - 52,000; Full time

Job summary

Join Lugg as a fully remote Customer Support Representative, where you'll engage with customers and stakeholders to ensure satisfaction through exceptional support. This role demands strategic thinking for operational efficiencies while handling inquiries via email, chat, and SMS. With a competitive salary and benefits, you'll be part of shaping customer experiences across the U.S.

Qualifications

• Experience in customer support or service roles is preferred.
• Ability to handle email, chat and SMS support effectively.
• Strong analytical skills for order problem-solving.

Responsibilities

• Provide email, chat, and SMS support to Customers, Luggers & Retailers.
• Achieve world-class customer satisfaction ratings.
• Perform real-time analysis and problem-solving of orders.

Skills

Customer Satisfaction

Problem Solving

Communication

Job description

Customer Service / Fully Remote] - Anywhere in U.S. / Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll : Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stakeholders; Strategically think about operational improvements and efficiencies...Hiring Fast >

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