Eye Care Clinic Assistant & Front Desk Specialist

Visionworks of America, Inc.; Bound Brook (NJ); On-site; USD 51,004,000 - 76,506,000; Full time

Benefits offered by this job

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks in Bound Brook, NJ is hiring a Clinical Specialist/Optometric Assistant to be the face of our Exam Practice, guiding patients from preliminary testing to the OD, and ensuring a simple, human, and bold eye care journey.

You will maintain patient records, assist with exams, educate patients on products and services, restock equipment, answer phones, and support store operations to deliver outstanding eye care and service.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Education

HS diploma

Job description

Visionworks in Bound Brook, NJ is hiring a Clinical Specialist/Optometric Assistant to be the face of our Exam Practice, guiding patients from preliminary testing to the OD, and ensuring a simple, human, and bold eye care journey.

You will maintain patient records, assist with exams, educate patients on products and services, restock equipment, answer phones, and support store operations to deliver outstanding eye care and service.