Vision Care Clinical Specialist - Frontline Patient Care

VisionWorks; Bound Brook (NJ); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our Exam Practice and ensure a smooth patient journey from exam to care. You will assist with eye health testing, take patient information, and help educate customers about products and services with warmth and confidence.

The role requires a HS diploma or GED and may involve providing support across store operations while maintaining patient records and coordinating with the OD.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and demonstrate products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Education

HS diploma, GED or equivalent related job experience

Job description

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our Exam Practice and ensure a smooth patient journey from exam to care. You will assist with eye health testing, take patient information, and help educate customers about products and services with warmth and confidence.

The role requires a HS diploma or GED and may involve providing support across store operations while maintaining patient records and coordinating with the OD.