Frontline Training & Customer Experience Lead

The TJX Companies, Inc.; The Woodlands (TX); On-site; USD 1,400 - 2,800; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

The TJX Companies, Inc. is seeking a frontline leader at Homesense to promote a highly satisfied customer experience and develop strong teams on the store floor. You will mentor Associates, support registers, and uphold cash controls while ensuring safety and policy adherence.

The role emphasizes flexible coverage across shifts, teamwork, and exemplary service as part of our off-price retail family. Competitive benefits and opportunities for growth are included.

Qualifications

• High School diploma or equivalent is preferred.
• Excellent interpersonal and communication skills are required.
• Experience in retail or supervisory roles is preferred.

Responsibilities

• Promotes a highly satisfied customer experience.
• Trains and mentors Associates on frontline execution of policies and procedures.
• Maintains cash controls and assists with register operations and money handling.
• Ensures safety, adheres to labor policies, and maintains merchandising standards.

Skills

Customer service

Team leadership

Interpersonal skills

Retail experience

Education

High School diploma or equivalent

Job description

The TJX Companies, Inc. is seeking a frontline leader at Homesense to promote a highly satisfied customer experience and develop strong teams on the store floor. You will mentor Associates, support registers, and uphold cash controls while ensuring safety and policy adherence.

The role emphasizes flexible coverage across shifts, teamwork, and exemplary service as part of our off-price retail family. Competitive benefits and opportunities for growth are included.