Customer Experience Frontend Associate

The TJX Companies, Inc.; Wilmington (DE); On-site; USD 26,000 - 36,000; Full time

Job summary

Homesense at The TJX Companies, Inc. is seeking team members to deliver an outstanding customer experience across our stores. You will engage with customers, embody our customer experience principles, and help maintain a clean, organized store environment.

Cross-training may occur to support various store areas and business needs. Responsibilities include modeling positive customer interactions, promoting loyalty programs, upholding merchandising standards, and accurately processing sales and

Qualifications

• Provide a highly satisfied customer experience by engaging with customers and following customer experience principles.

Responsibilities

• Model and deliver customer experience with internal and external customers.
• Promote a positive store culture with honesty, integrity and respect.
• Accurately ring up purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare items for the sale floor.

Skills

Customer service

Job description

Homesense at The TJX Companies, Inc. is seeking team members to deliver an outstanding customer experience across our stores. You will engage with customers, embody our customer experience principles, and help maintain a clean, organized store environment.

Cross-training may occur to support various store areas and business needs. Responsibilities include modeling positive customer interactions, promoting loyalty programs, upholding merchandising standards, and accurately processing sales and