Customer Experience & Frontline Engagement Coordinator

The TJX Companies, Inc.; Mount Pleasant (SC); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits options

Job summary

Homesense at The TJX Companies, Inc. in Mount Pleasant, SC is seeking frontline staff to promote a highly-satisfied customer experience and drive loyalty. You will train associates, monitor cash controls, and coordinate coverage on the sales floor while upholding safety and merchandising standards.

The role requires a high school diploma (or equivalent), excellent interpersonal skills, and the ability to work evenings and weekends. Competitive salary with benefits is offered.

Qualifications

• High school diploma or equivalent; availability to work flexible evenings and weekends.
• Strong customer service and communication skills.
• Ability to train and provide direction to others.

Responsibilities

• Promote a highly-satisfied customer experience and drive loyalty.
• Address customer concerns promptly and update on feedback.
• Train and mentor Associates on store policies and procedures.
• Maintain cash controls and oversee registers and breaks for frontline coverage.
• Uphold safety, merchandising, and loss prevention standards.
• Assist with other duties as assigned.

Skills

Customer service

Team player

Interpersonal skills

Education

High School diploma or equivalent

Job description

Homesense at The TJX Companies, Inc. in Mount Pleasant, SC is seeking frontline staff to promote a highly-satisfied customer experience and drive loyalty. You will train associates, monitor cash controls, and coordinate coverage on the sales floor while upholding safety and merchandising standards.

The role requires a high school diploma (or equivalent), excellent interpersonal skills, and the ability to work evenings and weekends. Competitive salary with benefits is offered.