Frontline Experience Coach

The TJX Companies, Inc.; Wesley Chapel (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Paid time off

Employee assistance program

Job summary

The TJX Companies, Inc. is seeking a frontline associate at Homesense in Wesley Chapel, FL. You will promote a highly-satisfied customer experience, drive loyalty, and support associates across frontline operations, including cash handling and register duties.

You should have strong customer service skills, teamwork, and the ability to train others. This role requires flexibility, including evenings and weekends, with responsibilities spanning cash handling, merchandising, and safety compliance.

Qualifications

• High School diploma or equivalent.
• Flexible schedule including evenings and weekends.
• Ability to lift heavy merchandise.
• Strong customer service and interpersonal skills.
• Experience supervising or coordinating retail tasks preferred.

Responsibilities

• Promotes highly-satisfied customer experience and loyalty.
• Trains and mentors associates on policies and frontline execution.
• Manages registers, cash handling, and change funds.
• Ensures proper coverage and safety on frontline and sales floor.
• Maintains merchandising standards and cleanliness on frontline.
• Supports management with tasks and reporting.

Skills

Customer service

Interpersonal skills

Teamwork

Training/mentoring

Cash handling

Attention to detail

Discretion

Education

High School diploma or equivalent

Tools

Cash register

POS system

Job description

The TJX Companies, Inc. is seeking a frontline associate at Homesense in Wesley Chapel, FL. You will promote a highly-satisfied customer experience, drive loyalty, and support associates across frontline operations, including cash handling and register duties.

You should have strong customer service skills, teamwork, and the ability to train others. This role requires flexibility, including evenings and weekends, with responsibilities spanning cash handling, merchandising, and safety compliance.