Frontline Shortage Control Specialist – Security & Service

Burlington; Bellingham (WA); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Associate discount

Medical coverage (Part-time)

401(k) plan (Part-time)

Job summary

Burlington is hiring a Shortage Control Associate to help maintain a secure shopping environment while delivering excellent customer service in our store in Washington. You will greet customers, monitor entrances, and report theft or suspicious activity to leadership.

Candidates should have at least 1 year of customer service or related experience, be able to stand for long periods, and communicate effectively with customers and teammates.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Excellent communication with customers and co-workers.

Responsibilities

• Maintain visibility at store entrances and exits to deter theft and support a secure shopping environment.
• Greet every customer with a warm, confident, and energetic greeting.
• Identify and report theft incidents or suspicious activity to the Manager on Duty.
• Conduct bag and package checks on store personnel and associates per safety standards.
• Support training of associates on shortage reduction programs and processes.

Skills

Customer service

Hospitality

Retail

Asset Protection

Job description

Burlington is hiring a Shortage Control Associate to help maintain a secure shopping environment while delivering excellent customer service in our store in Washington. You will greet customers, monitor entrances, and report theft or suspicious activity to leadership.

Candidates should have at least 1 year of customer service or related experience, be able to stand for long periods, and communicate effectively with customers and teammates.