Frontline Security & Customer Care Associate

Meijer; Highland Heights (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a team member to support safety and loss prevention efforts across our stores. The role focuses on maintaining a safe shopping environment by actively engaging with customers and responding to alarms and incidents.

Qualified applicants typically have a high school diploma and 1-2 years of customer service or asset protection experience, with strong communication skills and the ability to move throughout the store for long periods. No relocation is required.

Qualifications

• High school graduate or equivalent.
• 1-2 years of customer service experience or asset protection experience.
• Clear and professional written and oral communication skills.
• Ability to actively move throughout work area for long periods of time.

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations.
• Prevent theft through an active presence and engagement with customers entering and exiting.
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms.
• Reduce store disruption following the company de-escalation and negotiation techniques.
• Document and communicate theft, safety, and alarm activity incidents.

Job description

Meijer is seeking a team member to support safety and loss prevention efforts across our stores. The role focuses on maintaining a safe shopping environment by actively engaging with customers and responding to alarms and incidents.

Qualified applicants typically have a high school diploma and 1-2 years of customer service or asset protection experience, with strong communication skills and the ability to move throughout the store for long periods. No relocation is required.