Front Entry Customer Experience & Safety Associate

meijer; Michigan; On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Weekly pay

Flexible scheduling

Paid parental leave

Education assistance

Team discount

Career development

Job summary

Meijer is seeking an Asset Protection/Shoplifting Prevention team member in Michigan. You will actively identify unsafe conditions, deter theft through presence, respond to alerts, and document incidents to help keep customers and associates safe.

Qualifications include a high school diploma or equivalent and 1–2 years in customer service or asset protection. Strong communication, quick action, and comfort with technology are essential for success.

Qualifications

• High school graduate or equivalent.
• 1-2 years of customer service experience or asset protection experience
• Clear and professional written and oral communication skills
• Ability to actively move throughout work area for long periods of time
• Ability to respond to alerts quickly and urgently
• Ability to learn and interact with new and existing technology solutions
• Ability to use technology to document and communicate incidents
• Ability to learn and apply negotiation and de-escalation techniques
• Ability to maintain knowledge of product locations to direct customers
• Ability to work successfully with conflict

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations
• Prevent theft through an active presence and engagement with customers entering and exiting
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms
• Reduce store disruption following the company de-escalation and negotiation techniques
• Document and communicate theft, safety, and alarm activity incidents

Skills

Customer service

Asset protection

Communication

Negotiation

De-escalation

Technology literacy

Documentation

Education

High school diploma or equivalent

Tools

Store systems

Job description

Meijer is seeking an Asset Protection/Shoplifting Prevention team member in Michigan. You will actively identify unsafe conditions, deter theft through presence, respond to alerts, and document incidents to help keep customers and associates safe.

Qualifications include a high school diploma or equivalent and 1–2 years in customer service or asset protection. Strong communication, quick action, and comfort with technology are essential for success.