Front Entry Security & Safety Advocate

Meijer; Alliance (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Alliance, Ohio seeks an Asset Protection Associate to ensure a safe, welcoming store environment while deterring theft and assisting customers. You will monitor areas, engage with shoppers, and respond to security alerts promptly.

The role requires a high school diploma, 1–2 years in customer service or asset protection, and the ability to use technology to document incidents and communicate effectively. A focus on de-escalation and conflict resolution is essential.

Qualifications

• High school graduate or equivalent.
• 1-2 years of customer service or asset protection experience.
• Clear and professional written and oral communications.
• Ability to move throughout work area for long periods.
• Ability to respond quickly to alerts.
• Ability to learn and interact with technology solutions.
• Ability to document incidents with technology.
• Ability to learn negotiation and de-escalation techniques.
• Knowledge of store layout to direct customers.
• Ability to work with conflicts.

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations.
• Prevent theft through an active presence and engagement with customers entering and exiting.
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms.
• Reduce store disruption following the company de-escalation and negotiation techniques.
• Document and communicate theft, safety, and alarm activity incidents.

Skills

Customer service

Asset protection

De-escalation techniques

Negotiation

Safety awareness

English fluency

Tech literacy

Incident documentation

Conflict management

Education

High school diploma or equivalent

Job description

Meijer in Alliance, Ohio seeks an Asset Protection Associate to ensure a safe, welcoming store environment while deterring theft and assisting customers. You will monitor areas, engage with shoppers, and respond to security alerts promptly.

The role requires a high school diploma, 1–2 years in customer service or asset protection, and the ability to use technology to document incidents and communicate effectively. A focus on de-escalation and conflict resolution is essential.