Asset Protection & Customer Safety Specialist

Meijer; Sandusky (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a dedicated asset protection team member to help maintain a safe shopping environment. You will monitor entry/exit points, engage with customers, and promptly respond to alerts to prevent theft and losses.

Qualified candidates typically have 1–2 years in customer service or asset protection, strong communication skills, and the ability to move actively through the store to address incidents. This role emphasizes safety, de-escalation, and teamwork.

Qualifications

• 1-2 years of customer service experience or asset protection experience.
• Clear and professional written and oral communication skills.
• Ability to actively move throughout work area for long periods of time.
• Ability to respond to alerts quickly and urgently.
• Ability to learn and apply negotiation and de-escalation techniques.

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations.
• Prevent theft through an active presence and engagement with customers entering and exiting
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms
• Reduce store disruption following the company de-escalation and negotiation techniques
• Document and communicate theft, safety, and alarm activity incidents

Skills

Customer service experience

Asset protection experience

Communication skills

De-escalation techniques

Negotiation

Education

High school diploma or equivalent

Job description

Meijer is seeking a dedicated asset protection team member to help maintain a safe shopping environment. You will monitor entry/exit points, engage with customers, and promptly respond to alerts to prevent theft and losses.

Qualified candidates typically have 1–2 years in customer service or asset protection, strong communication skills, and the ability to move actively through the store to address incidents. This role emphasizes safety, de-escalation, and teamwork.