Frontline Retail Sales Associate

Goodwill of Greater Washington; Centreville (VA); On-site; USD 26,000 - 32,000; Full time

Job summary

Goodwill of Greater Washington in Centreville, VA is seeking a friendly Sales Associate to be the face of our store. You will provide courteous service, handle transactions, maintain merchandise, and assist customers. This role supports our mission by delivering great customer experiences while upholding store standards.

The position offers the opportunity to learn, grow within a collaborative retail team, and contribute to community impact through Goodwill’s mission in the Centreville area.

Qualifications

• Ability to effectively communicate with customers and GGW associates
• Ability to provide exceptional customer service to all customers
• Ability to settle customer complaints
• Ability to perform basic math skills
• Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift)
• Ability to bend and lift up to 40 pounds frequently
• Basic working knowledge of computer applications and the internet

Responsibilities

• Provide professional and courteous service to all customers inside the store, outside of the store, and on the phone
• Ensure merchandise is placed on the sales floor in a timely manner
• Ring items accurately on the register
• Demonstrate accurate cash handling skill including making change and operating the register
• Maintain knowledge of merchandise and answer customer questions promptly
• Keep floor merchandise neat and assist customers with selections
• Maintain clean professional appearance

Skills

Action Oriented

Customer Focus

Composure

Time Management

Education

High School Diploma or equivalent

Tools

Cash register

Job description

Goodwill of Greater Washington in Centreville, VA is seeking a friendly Sales Associate to be the face of our store. You will provide courteous service, handle transactions, maintain merchandise, and assist customers. This role supports our mission by delivering great customer experiences while upholding store standards.

The position offers the opportunity to learn, grow within a collaborative retail team, and contribute to community impact through Goodwill’s mission in the Centreville area.