Retail Sales Associate - Customer-Focused Team Player

Goodwill of Greater Washington; Fairfax (VA); On-site; USD 24,000 - 30,000; Full time

Job summary

Goodwill of Greater Washington in Fairfax, VA is seeking a customer-focused Retail Sales Associate to be the face of our store.

You will provide courteous service, handle cash, restock, keep areas tidy, and assist customers with selections while upholding security procedures. This role offers growth opportunities within the organization and requires the ability to stand for long periods and lift up to 40 pounds.

Qualifications

• Ability to effectively communicate with customers and GGW associates.
• Ability to provide exceptional customer service to all of our customers.
• Ability to settle customer complaints; Able to perform basic math skills.
• Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift).
• Ability to bend and lift up to 40 pounds frequently.
• Basic working knowledge of computer applications and the internet.

Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner.
• Able to ensure items are rung accurately on the register.
• Demonstrates accurate cash handling skill including making change, operating and maintaining the cash register, checking card machines, and calculator use.
• Maintains knowledge of merchandise and answers customer questions promptly and courteously.
• Keeps floor merchandise neat and orderly and assists customers with purchase selections.
• Maintains a clean professional appearance.

Skills

Action Oriented

Customer Focus

Composure

Time Management

Education

High School Diploma or equivalent

Job description

Goodwill of Greater Washington in Fairfax, VA is seeking a customer-focused Retail Sales Associate to be the face of our store.

You will provide courteous service, handle cash, restock, keep areas tidy, and assist customers with selections while upholding security procedures. This role offers growth opportunities within the organization and requires the ability to stand for long periods and lift up to 40 pounds.