Customer-First Retail Associate - Make an Impact

Goodwill-of-Greater-Washington-; Alexandria (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill of Greater Washington in Alexandria is seeking a friendly Retail Sales Associate to greet customers, assist with purchases, and keep the sales floor organized.

You will operate the cash register, process transactions, and help customers find items while upholding Goodwill's community mission. This role emphasizes teamwork and reliability, with a need to stand for long shifts while maintaining a professional appearance.

Qualifications

• Demonstrated ability to provide friendly, customer-focused service.
• Strong math and cash handling skills.
• Ability to stand for long periods and lift up to 40 pounds.
• Basic computer and internet skills.

Responsibilities

• Provides professional and courteous service to customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner.
• Able to ensure items are rung accurately on the register.
• Demonstrates accurate cash handling skill to include making change, operate and maintain the cash register, check and charge card machine, and use of a calculator.
• Maintains knowledge of merchandise and answers customer’s questions courteously and promptly.
• Keeps floor merchandise neat and orderly and assists customers with purchase selections.
• Maintains clean professional appearance.
• Maintain an orderly and clean register area.
• Maintain familiarity with store security procedures and exercise security practices when necessary.
• Perform general housekeeping responsibilities including sweeping, mopping, vacuuming, wiping shelves, and dusting.
• Perform other duties as assigned by management.

Skills

Action Oriented

Customer Focus

Composure

Time Management

Education

High School Diploma or equivalent

Tools

POS system

Job description

Goodwill of Greater Washington in Alexandria is seeking a friendly Retail Sales Associate to greet customers, assist with purchases, and keep the sales floor organized.

You will operate the cash register, process transactions, and help customers find items while upholding Goodwill's community mission. This role emphasizes teamwork and reliability, with a need to stand for long shifts while maintaining a professional appearance.