Frontline Retail Lead - Flexible Hours & Growth

Winners Merchants International, L.P.; Cottonwood Heights (UT); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

cell phone discounts

pet & legal insurance

Job summary

Sierra Store at TJX Companies in Cottonwood Heights, UT seeks a frontline supervisor to promote a highly-satisfied customer experience and drive loyalty. You will train associates and monitor register operations while ensuring policy adherence and safety across the sales floor.

Ideal candidates have strong interpersonal and customer service skills, ability to lead teams, and experience with cash handling. Flexible scheduling including evenings and weekends is required.

Qualifications

• High School graduate or equivalent degree preferred.
• Available to work flexible schedule including evenings and weekends.
• Able to work as a team member.
• Excellent interpersonal skills.
• Exceptional customer service skills.
• Able to lift heavy merchandise with/without reasonable accommodations.
• Able to train and provide direction to others.
• Able to run a register/handle money.
• Must be able to handle confidential information with discretion.
• Experience as a coordinator or previous retail/supervisory experience preferred.

Responsibilities

• Promotes a “Highly-Satisfied” customer experience
• Drives customer loyalty through programs and initiatives
• Addresses customer concerns and issues promptly
• Trains and mentors all Associates on Policies and Procedures
• Maintains and monitors cash controls including change fund
• Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor
• Audits and approves paperwork
• Maintains cleanliness, recovery, and organizational standards throughout the frontline

Skills

Excellent interpersonal skills

Exceptional customer service skills

Able to work as a team member

Able to train and provide direction to

Able to run a register/handle money

Able to lift heavy merchandise

Flexible schedule including evenings &

Education

High School graduate or equivalent

Tools

Cash register

Job description

Sierra Store at TJX Companies in Cottonwood Heights, UT seeks a frontline supervisor to promote a highly-satisfied customer experience and drive loyalty. You will train associates and monitor register operations while ensuring policy adherence and safety across the sales floor.

Ideal candidates have strong interpersonal and customer service skills, ability to lead teams, and experience with cash handling. Flexible scheduling including evenings and weekends is required.