Frontline Customer Experience Leader

The TJX Companies, Inc.; Lexington (KY); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Career growth opportunities

Job summary

Sierra Store in Lexington, KY is seeking a frontline supervisor to promote a highly-satisfied customer experience and lead a team in a fast-paced retail setting.

You will train Associates on policies, manage register transactions, and ensure cash controls while maintaining merchandising standards. Flexibility for evenings/weekends and strong customer service are essential. TJX offers competitive pay and growth opportunities within a Fortune 100 company.

Qualifications

• High School diploma or equivalent required.
• Flexibility to work evenings and weekends.
• Strong interpersonal and customer service skills.

Responsibilities

• Promote a highly-satisfied customer experience.
• Lead frontline operations and supervise Associates.
• Train and mentor Associates on policies and procedures.
• Manage register transactions with accuracy and integrity.
• Monitor cash controls and ensure loss-prevention practices.
• Assign registers and coordinate breaks for coverage.
• Uphold safety, cleanliness and merchandising standards.

Skills

Customer service

Team collaboration

Training & mentoring

Interpersonal skills

Cash handling

Education

High School diploma or equivalent

Tools

POS system

Job description

Sierra Store in Lexington, KY is seeking a frontline supervisor to promote a highly-satisfied customer experience and lead a team in a fast-paced retail setting.

You will train Associates on policies, manage register transactions, and ensure cash controls while maintaining merchandising standards. Flexibility for evenings/weekends and strong customer service are essential. TJX offers competitive pay and growth opportunities within a Fortune 100 company.