Retail Frontline Leader — Training & CX

The TJX Companies, Inc.; Twin Falls (ID); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Job summary

The TJX Companies, Inc. Sierra store in Twin Falls, ID invites you to join a dynamic team that prioritizes growth, development, and exceptional customer service.

You will lead frontline operations, train associates, and support register transactions while upholding company policies and safety standards. Flexibility, teamwork, and strong interpersonal skills are essential as you coordinate coverage, address customer concerns, and contribute to a welcoming store environment across multiple areas

Qualifications

• High School diploma or equivalent preferred.
• Available to work flexible schedule including evenings and weekends.
• Able to work as a team member.
• Excellent interpersonal and customer service skills.
• Able to lift heavy merchandise with/without accommodations.
• Able to train and provide direction to others.
• Able to run a register and handle money.
• Confidential information handling discretion.
• Experience as a coordinator or previous retail supervisory experience preferred.

Responsibilities

• Promote a highly-satisfied customer experience and drive customer loyalty.
• Train and mentor Associates on frontline execution of all register transactions.
• Assign registers and coordinate breaks for optimal coverage.
• Maintain cash controls and adherence to labor and safety policies.
• Ensure merchandising, cleanliness, and loss prevention standards are upheld.
• Support management in operations and store directives.

Job description

The TJX Companies, Inc. Sierra store in Twin Falls, ID invites you to join a dynamic team that prioritizes growth, development, and exceptional customer service.

You will lead frontline operations, train associates, and support register transactions while upholding company policies and safety standards. Flexibility, teamwork, and strong interpersonal skills are essential as you coordinate coverage, address customer concerns, and contribute to a welcoming store environment across multiple areas