Frontline Patient Registration Rep – Fast-Paced Healthcare

R1 RCM, Inc.; Austin (TX); On-site; USD 22,000 - 32,000; Part time

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative in the inpatient registration area. You will be the first friendly face patients meet when they check into the hospital, helping navigate the registration process and gathering accurate information in a fast-paced environment.

No healthcare background? No problem — training is provided as this role serves as a launchpad for a healthcare career.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Register patients across multiple computer systems with efficiency and accuracy.
• Answer phones and gather information quickly and clearly.
• Assist patients who may be ill, anxious, or confused with compassion and professionalism.
• Navigate diverse insurance plans and coverage details with training.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative in the inpatient registration area. You will be the first friendly face patients meet when they check into the hospital, helping navigate the registration process and gathering accurate information in a fast-paced environment.

No healthcare background? No problem — training is provided as this role serves as a launchpad for a healthcare career.