Frontline Parking & Dispatch Specialist

Arizona State University; Tempe (AZ); Sur place; USD 23 000 - 32 000; Plein temps

Résumé du poste

Arizona State University in Tempe is seeking a Field Service Specialist to support parking operations and campus events. You will assist customers, manage entry and exit lanes, and coordinate with dispatch while working outdoors in various weather conditions.

The role requires a high school diploma and two years of related experience, with shifts at Tempe and Downtown Phoenix campuses and potential overtime to meet event needs.

Qualifications

• High School Diploma and two-years experience or equivalent.
• Experience with frontline customer service and parking operations.
• Proficiency with MS Office applications (Word, Excel, Outlook).

Responsabilités

• Provide frontline customer service at high-volume parking facilities.
• Staff entry/exit lanes and direct traffic for events.
• Use AIMS and Amano to support parking operations and process transactions.
• Monitor parking equipment and perform minor troubleshooting.
• Complete forms, issue citations, and prepare reports.
• Dispatch field personnel to address customer concerns and operational needs.

Connaissances

Frontline customer service

Parking operations

Dispatch operations

Outdoor work

Microsoft Office

Formation

High School Diploma

Outils

AIMS

Amano

MS Office

Description du poste

Arizona State University in Tempe is seeking a Field Service Specialist to support parking operations and campus events. You will assist customers, manage entry and exit lanes, and coordinate with dispatch while working outdoors in various weather conditions.

The role requires a high school diploma and two years of related experience, with shifts at Tempe and Downtown Phoenix campuses and potential overtime to meet event needs.