Campus Parking Patrol & Customer Service Officer

Arizona State University; Tempe (AZ); On-site; USD 23,000 - 33,000; Full time

Job summary

Arizona State University is seeking a Service and Support Assistant 3 Non-Exempt in Tempe. The role focuses on parking enforcement, traffic direction, and customer service for students, staff, faculty and visitors.

Work shifts vary by location, with outdoor duties and regular use of parking systems. Applicants should have a high school diploma and several years of relevant experience, with strong communication and independent-work skills.

Qualifications

• High School Diploma with 3 years of relevant experience or an equivalent mix of training and experience.
• Experience in parking enforcement or related field preferred.
• Experience using parking management systems (AIMS) and access-control tools.
• Strong customer service and safety focus; ability to work independently.

Responsibilities

• Patrol university properties and enforce parking regulations.
• Provide customer assistance, directions, and issue warnings or citations.
• Document activity, incidents, and enforcement actions in systems.
• Direct traffic during events and assist with campus safety and operations.
• Train new staff on procedures and equipment usage.

Education

High School Diploma

Tools

AIMS

Amano

Two-way radios

Parking equipment

Job description

Arizona State University is seeking a Service and Support Assistant 3 Non-Exempt in Tempe. The role focuses on parking enforcement, traffic direction, and customer service for students, staff, faculty and visitors.

Work shifts vary by location, with outdoor duties and regular use of parking systems. Applicants should have a high school diploma and several years of relevant experience, with strong communication and independent-work skills.