Frontline Medical Office Associate - Entry Level

U.S. Department of Veterans Affairs; Minneapolis (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an entry-level Medical Support Assistant at the Minneapolis VA Health Care Center. The role involves patient reception, scheduling, and coordination of administrative tasks to support clinical operations.

Responsibilities include assisting clinical staff, handling communications, and maintaining patient records in electronic systems with attention to accuracy and confidentiality.

Qualifications

• Citizenship requirement: U.S. citizen.
• Proficiency in spoken and written English per 38 U.S.C.
• Ability to interact courteously with patients and health care staff.

Responsibilities

• Answer phones, greet patients, relay messages to staff.
• Schedule appointments and manage consults per scheduling rules.
• Enter, modify, and retrieve patient information in electronic systems.

Skills

English proficiency

Communication

Customer service

Education

High school diploma or GED

Job description

U.S. Department of Veterans Affairs is seeking an entry-level Medical Support Assistant at the Minneapolis VA Health Care Center. The role involves patient reception, scheduling, and coordination of administrative tasks to support clinical operations.

Responsibilities include assisting clinical staff, handling communications, and maintaining patient records in electronic systems with attention to accuracy and confidentiality.