Emergency Department Medical Support Specialist

Veterans Health Administration; Minneapolis (MN); On-site; USD 39,000 - 63,000; Full time

Job summary

Veterans Health Administration in Minneapolis is seeking a Medical Support Assistant for the Emergency Department. The role focuses on receiving, indexing, and interfacing with VA applications to support patient flow and administrative processes.

The position involves scheduling, eligibility reviews, and coordinating with departments on patient demographics, insurance information, and preauthorizations. Eligible candidates should be prepared for varied shifts, including weekends and holidays in

Qualifications

• High school diploma or equivalent is required.
• Official transcripts may be requested to verify education.

Responsibilities

• Emergency Department scheduling.
• Managing emergency notifications and alerts.
• Verifying and updating patient demographics and insurance information.
• Performing basic eligibility review including transportation eligibility.
• Processing patient co-pays, humanitarian rates and preauthorization requirements for sharing agreements, CHAMPVA and TRICARE.
• Completes ROI requests to/from the emergency department.

Education

High School Diploma or GED

Job description

Veterans Health Administration in Minneapolis is seeking a Medical Support Assistant for the Emergency Department. The role focuses on receiving, indexing, and interfacing with VA applications to support patient flow and administrative processes.

The position involves scheduling, eligibility reviews, and coordinating with departments on patient demographics, insurance information, and preauthorizations. Eligible candidates should be prepared for varied shifts, including weekends and holidays in