Medical Support Assistant - Emergency Department

Veterans Health Administration

Minneapolis (MN)

On-site

USD 39,000 - 63,000

Full time

12 days ago

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Job summary

Veterans Health Administration in Minneapolis is seeking a Medical Support Assistant for the Emergency Department. The role focuses on receiving, indexing, and interfacing with VA applications to support patient flow and administrative processes.

The position involves scheduling, eligibility reviews, and coordinating with departments on patient demographics, insurance information, and preauthorizations. Eligible candidates should be prepared for varied shifts, including weekends and holidays in

Qualifications

High school diploma or equivalent is required.
Official transcripts may be requested to verify education.

Responsibilities

Emergency Department scheduling.
Managing emergency notifications and alerts.
Verifying and updating patient demographics and insurance information.
Performing basic eligibility review including transportation eligibility.
Processing patient co-pays, humanitarian rates and preauthorization requirements for sharing agreements, CHAMPVA and TRICARE.
Completes ROI requests to/from the emergency department.

Education

High School Diploma or GED

Job description

Medical Support Assistant - Emergency Department

Department: Department of Veterans Affairs

This Medical Support Assistant role is located within the Health Administration Service in the Emergency Department at the Minneapolis VA. The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information. The incumbent will interface with computer applications as well as numerous VA applications.

Key Responsibilities

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Duties of this position are, but not limited to: Emergency Department scheduling Managing emergency notifications Verifying and updating demographics and insurance information Performing basic eligibility review including transportation eligibility Patient co-pays, humanitarian rates and preauthorization requirements for Sharing Agreement, CHAMPVA and TRICARE Completes ROI requests to and from the emergency department Work Schedule: Various tours, including weekend and holiday coverage with the exception of overnights Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases.

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized

Requirements & Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official).

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $38522 – $62896/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-09-28.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.